What the app shows, word for word. The headline: “This file couldn't be opened as a standard Money file — see the note below.” The note: “This file couldn't be opened as a standard Money (.mny) database, so the preview above may not reflect its full contents.” You may also see: “No payees were found in this file, so no payee list can be exported.”
What it means
The preview read what it could and tells you plainly that the result may be incomplete. In our tests, a copy of the company’s own demo file, cut roughly in half, produced exactly this: the preview showed 0 accounts, 0 transactions, 0 investments and 109 categories, with the note above. The counts are what the scan could read, not what your file holds. Your original is opened read-only and left unchanged either way.
Check 1 — is your copy complete?
Compare the size of your copy with the size of the original (Get Info on a Mac, Properties on Windows). A copy that stopped early is one cause we reproduced. If you can, copy the file again from where it came from. If you have an older backup of the same file, run the preview on that too.
Check 2 — does the date range reach as far as your records do?
When the preview reads transactions it shows how many it found and the dates they run from and to (“Dating from… to…”). If you can still open the file in Money, compare that range, and the number of accounts, with what Money shows. A preview that stops earlier than your records do has read only part of the file. Our guide to opening a .mny file covers the ways that still work.
Check 3 — does the original still read in Money?
If Money opens the original normally and the preview does not, email support@highcaliberapplications.com and tell us which version of Money wrote it. We would rather know about a file that reads partly than have you guess. The longer list of reasons a file will not read is in when a .mny file will not open.
Do not buy on a partial preview
Buying only adds saving the complete set of what was read to your computer. A preview that says it may not reflect the full contents is not a reason to pay. The preview is free, and the 14-day refund stands if Microsoft Money Rescue does not do what this page says for your files.
Honest scope. Recovers Money 2001 through Money Plus 2008 files. Money 2000 — not supported. If Microsoft Money Rescue can’t open a file — or it’s damaged beyond reading — it says so plainly and stops. It will never guess at your finances, and your original is untouched either way.
This version cannot open a file that genuinely requires its password: such a file is reported and left unopened. Honest scope: investment positions/trades aren’t recovered, so investment accounts export as cash ledgers in QIF; and Money’s currency table isn’t decoded, so you can supply a currency code for OFX if your file isn’t in USD.
Windows 10 and 11 (64-bit) · macOS 10.15 or later on Intel and Apple silicon · code-signed, and notarised by Apple on the Mac
The order to work in
- Run the free preview and read the headline and the note.
- If it says it may not reflect the full contents, treat the counts as a minimum, not a total.
- Check your copy is complete, and try a fresh copy or an older backup.
- Compare the accounts and the date range with what Money shows, if you can still open the file there.
- If the original reads in Money but not here, email us with the version of Money that wrote it.
The preview is free and your original is left unchanged. It costs nothing to find out what it reads.