Required copy checks
Include an affiliate disclosure, use current live-format language, avoid guaranteed recovery claims, and do not imply official affiliation with third-party products or trademark owners.
Affiliate help center
Partner support that protects trust.
Use this page to answer common affiliate questions, check launch copy before publishing, prepare privacy-safe support requests, and keep live product claims separate from roadmap interest.
Offline-friendly articles first. Optional updates when available. No customer files in support by default.
Affiliate help
Approved copy
Launch assets
Safe support
Support philosophy
Helpful by default, careful with customer data.
MindBridge affiliate help mirrors the customer-support philosophy: practical guidance should be available without forcing people into a live chat or file upload. Partners can use these static articles offline, then choose optional news and update emails when available.
Offline help articlesCore guidance is static and readable without a support login, so partners can prepare launches and answer basic audience questions.
Optional updatesPartners may opt into launch news and format-roadmap updates, but published claims must match current official pages.
AI-assisted support, with consentSupport copy can be drafted from partner-provided text only. Do not include customer files, private maps, license keys, or credentials.
Help topics
Start with the topic that matches your blocker.
- Position MindBridge accuratelyDescribe MindBridge as a privacy-first desktop app for recovering supported mind-map and outline files into clean .bridge files locally.
- Separate live imports from roadmap interestLive imports today are .imx, .itmz, .mmap/.mmat, .xmind, .smmx, .mm, .opml, .md/.txt and .csv (plus .bridge/.json). .mindnode, .mind and .isf/.ins should be described as roadmap or compatibility research only.
- Disclose affiliate relationshipsPlace a clear disclosure near the first link or recommendation. Avoid hidden disclosures at the bottom of long posts.
- Handle audience support questionsPoint customers to official privacy, format, refund, and checklist pages. Do not troubleshoot with private customer files in public threads.
- Prepare careful support requestsSummarise the question, link, and context. Never attach source files, screenshots with private maps, payment data, or credentials by default.
Approved wording checker
Paste draft copy before you publish.
This browser-only helper flags obvious wording risks. It is not legal review and it does not submit your draft. Always compare final copy against the affiliate terms, approved claims, current format pages, pricing, and refund policy.
Paste draft copy above, then select “Check wording.” This helper looks for unsupported guarantees, third-party affiliation implications, roadmap-format overclaims, and missing disclosure reminders.
Launch assets checklist
Before your post, video, newsletter, or webinar goes live.
Approved destination links
Use your assigned referral link, UTM values, the format index, the recovery checklist, privacy page, refund policy, and affiliate terms. Do not publish private platform credentials.
Creative assets
Use neutral screenshots or approved artwork. Do not show customer maps, confidential file names, license keys, payment screens, or proprietary client archives.
Support readiness
Prepare a short answer for privacy, supported formats, refunds, and roadmap questions. Route edge cases to MindBridge support without collecting customer files yourself.
Contact and support form placeholder
Prepare a privacy-safe support request.
This static form creates ticket copy you can paste into the official support channel when available. It is intentionally text-only and does not upload files. If AI-assisted reply drafting is used later, it should use only the text you consent to send.
Affiliate FAQ
Common partner questions.
Which formats can I say MindBridge supports?
You can say MindBridge recovers iMindMap (.imx), iThoughts (.itmz), MindManager (.mmap/.mmat), XMind (.xmind), FreeMind/Freeplane (.mm), OPML, Markdown (.md/.txt), CSV (.csv) and SimpleMind (.smmx) — these are live and tested (plus .bridge/.json). MindNode (.mindnode), MindMeister (.mind) and Inspiration (.isf/.ins) are roadmap only — present them as roadmap or compatibility research, not live support.
Can I promise MindBridge will recover a customer’s file?
No. Say MindBridge helps recover supported files and that recovery quality varies by source format, file version, corruption, embedded media, and structure.
Should customers send me files so I can check them?
No. Do not collect customer source files, private maps, screenshots with confidential content, license keys, payment details, or credentials. Route support questions to MindBridge with a text summary first.
Can I use AI to write affiliate content?
Yes, if you review it carefully. AI-generated copy must still include affiliate disclosure, avoid unsupported claims, preserve live-vs-roadmap distinctions, and respect third-party trademark independence.
Where should I send people who are not sure whether their file is supported?
Send them to the official format index and recovery checklist. If their format is not listed as live, present it as roadmap interest rather than supported functionality.
Will this help center replace human affiliate support?
No. It reduces repeat questions and prepares cleaner support handoffs. Human review is still needed for unusual claims, legal/compliance questions, payment issues, and production support operations.